Terms of Service
Terms of Services Provided by OnyxRack

Terms of Service:

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

The use of services from OnyxRack constitutes agreement to these terms.

In order to access our Resources, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, or as part of your ability to use the Resources. You agree that any information you provide will always be accurate, correct, and up to date.

You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Resources. Accordingly, you are responsible for all activities that occur under your account/s.

Accessing (or attempting to access) any of our Resources by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Resources through any automated, unethical or unconventional means.

Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

Remove any copyright or other proprietary notations from the materials

Backups and Data Loss

Your use of this service is at your sole risk. This service is provided to you as a courtesy. OnyxRack is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on OnyxRack servers.


OnyxRack has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by OnyxRack of the site. Use of any such linked web site is at the user's own risk.

Refund Policy

We guarantee you refunds on your payments. We will refund the payment only if product/service is damaged or not provided as per the configuration shown on website(the one you purchase) or as per you requested and we'd not fulfill your request, we will refund you the amount on intimating us within the first 7 days after deducting transaction charges via
1. Paypal (International)

All decisions on refund claim approval by OnyxRack will be final. Also there are no refunds for customers who have paid after using the free trial. Refunds are limited to one time per service per customer. The following category of products are exempted from refunds.

Dedicated Servers
Shared Hosting
Reseller Hosting
Account Credits/Funds


All cancellations must be made by the subscriber by canceling their recurring subscription. We will not comply with verbal or written requests to cancel accounts. It must be done by canceling the subscription with the payment processor and in the Client Area on OnyxRack's website. Upon notification that a subscription has been cancelled we will delete the Subscriber’s account from the server. We will not wait until the end of any advertised or perceived billing cycle (Unless noted during Cancellation and we will not refund any unused portions of any subscription payment. We require that a recurring subscription be active at all times and will therefore delete the account upon termination of the subscription.

Price Change

The amount you pay for hosting will never increase from the date of purchase. We reserve the right to change prices listed on OnyxRack, and the right to increase the amount of resources given to plans at any time.

Responsibility for Content

The customer is solely responsible for the content stored on and served by his servers and hosting account.

Disclaimers of Liability; Indemnification

OnyxRack shall not be responsible for any damages your business may suffer. OnyxRack makes no warranties of any kind, expressed or implied for services we provide. OnyxRack disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by OnyxRack and its employees.

Changes to Terms & Conditions

OnyxRack may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use. If we decide to change our Terms & Conditions, we will post those changes on this page, and/or update the Privacy Policy modification date.